In a world where we all rely more on information technology, keeping your personal information secure is bound to be a concern. That's why we've employed some of the most advanced technologies in online security to make sure your details are kept safe.
Important Notice
We will never send emails that ask for confidential information or security details. If you get such an email, please delete it immediately without responding.
If you are concerned that you may have divulged any details, please call us on 07968144691. If you have received such an email please delete it immediately without responding or visiting any site it details.
How is my information kept secure on the Internet?
The best way to ensure online security is to use the most recent version of a recommended Internet browser which offers the latest encryption technology. Currently the latest versions of Netscape Navigator/Communicator and Microsoft Internet Explorer offer this technology.
What is encryption?
Encryption is a way of coding information to make it virtually impossible for someone else to read, unless they have the 'key' to decipher it. The effectiveness of encryption is measured in bits (binary digits). The latest web browsers available from Microsoft and Netscape offer 128-bit encryption technology. Logins to this site cannot be used without 128-bit encryption - for your security and peace of mind.
What does Secure Sockets Layer (SSL) mean?
SSL provides a secure communications link between your browser and us. All information passed back and forth is encrypted. SSL is now supported by all major browsers and is generally accepted as a way of doing business securely over the internet.
How should I protect my security details?
Your username and password identification are the 'key' to viewing your online access details.
1. Never write them down
2. Never give them to anyone else
3. Never include them in an e-mail
In addition:
Never leave your PC unattended when logged in to this site, especially without a screen lock. We recommend that you log out if you leave your PC unattended.
When logging in to this site, make sure that no-one can see what you're typing.
Always log out and close your browser when you have finished using the web site.
Never respond to emails that request you to reply with your security details, including those that appear to be from us.
Remember that protecting your username and password is your responsibility.
Security Certificate
When entering secure websites you should always check the security certificate and look out for warning messages. Double-clicking the padlock symbol displayed on your browser will tell you the level of security being used.
However, changes to the technology used by VeriSign, the Issuer of our website security certificate, means that older versions of Internet Explorer (version 4 and older versions of IE5) are unable to read updated certificates. An alert may appear suggesting that our security certificate is not valid - this is not true. If you choose to 'OK' the alert you will still be able to proceed and use the service as normal.
If you are getting this security alert then we suggest you update your browser to version IE6 or later to correct this problem.